Women and Young People Who Are Homeless
The Women's Housing Company operates Homeless Support Services in South Western Sydney, funded by the NSW Department of Family and Community Services under the Specialist Homelessness Services (SHS) program.
We deliver two specific programs- the Women's Homelessness Support Service (WHSS) and the Homelessness Support Service (HSS) that will be operating from early September 2018.
The WHSS focuses on single women over 18 years of age, without accompanying children, who may have a range of issues including existing custody or other institutional settings, mental health issues, and are homeless, or at risk of homelessness. This is delivered in partnership with the Community Restorative Centre.
The HSS focuses on people from culturally and linguistically diverse backgrounds, the priority client group being single women, women and children experiencing domestic and family violence, and young people who are homeless, or at risk of homelessness. The service focuses on assertive outreach and early intervention.
Early intervention and outreach support – working collaboratively with other services to prevent women at risk from becoming homeless
Advocacy on behalf of women at risk, and facilitating access to appropriate services such as domestic violence counselling and support, community mental health services, financial, legal, family support and mediation services
Intensive case management services within a holistic, person centred framework to women who may have multiple and highly complex needs
Supporting and assessing women to be rapidly rehoused if they become homeless, through working with the broader homelessness service system, and with local real estate agents and housing providers to facilitate access to long term suitable accommodation
Providing women with safe, short to medium term accommodation with case management support, and assistance to access safe and affordable longer term housing options
Short term accommodation in a residential setting with case management and support in response to an immediate crisis
Who does the service assist?
The Women's Housing Company Homeless Support Services provide support to single women, women and children, and young people who are homeless, or at risk of homelessness. We have a strong focus on women from culturally and linguistically diverse backgrounds and Aboriginal women.
Clients supported by the service may be experiencing or have a history of domestic and family violence, sexual assault, mental illness, substance abuse, exiting custody or other institutional settings, precarious immigration status, poverty or housing affordability stress.
What can clients expect from the service?
The service can provide practical assistance, such as basic furnishings, whitegoods and essential household items.
Our experienced Case Managers can provide support aimed at addressing complex and diverse needs with a flexible and individualised approach.
Links with supports in the community are encouraged and facilitated, utilising our strong partnerships and networks with key service providers across South Western Sydney. The strengths-based model of our case management builds capacity for women to live independently and to participate in their communities.
What types of accommodation does the service offer?
The service also offers access to transitional supported accommodation in the Liverpool, Fairfield and Bankstown areas. The Women's Housing Company Housing Services team and other community housing providers manage the transitional housing.
How does the referral and eligibility process work?
Women may contact the Women's Housing Company Homeless Support Services directly to make a self-referral, or may be referred by another organisation.
Our Case Managers will seek to understand the current situation to assess suitability for the service. Initial assessments can be conducted by telephone and more comprehensive assessments are conducted through face-to-face meetings.
How to contact the service?
The Women's Housing Company Homeless Support Services operate weekdays 9.00am – 4.30pm (excluding NSW public holidays).
General enquiries can be made by phone on (02) 9602 9160 or by email at firstname.lastname@example.org