About repairs and maintenance

We provide a comprehensive Property Services program including the delivery of Repairs and Maintenance, Planned Maintenance and Cyclical Maintenance.

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The WHC Responsive Repairs are categorised into four priority levels:

1.
Emergency Repairs
within 4 hours

2.
Urgent Repairs
within 24 hours

3.
Routine Repairs
within 5 days

4.
General Non-urgent repairs
within 14 days

We have tailored policies and procedures for managing our properties that reflect the needs of female tenants, including:

Buildings that accommodate women only
Prioritising women's need for privacy and security
Sensitive asset management such as:

Prioritising communication with tenants when maintenance works are due to be conducted at their property or building
Follow up with tenants to ensure completion and satisfaction with contractor service
Property management tailored to the requirements of women as they age-in-place
Highlighting the importance of privacy and safety for women to contractors and suppliers

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ACKNOWLEDGEMENT OF COUNTRY

The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.

Get in touch

Women's Housing Company Limtied
02 9281 1764 / 1300 942 111
contact@womenshousingcompany.org
ABN: 38 002 704 056
9am - 4.30pm Monday to Friday

Resources

If you are homeless - call Link2Home

About

About repairs and maintenance

The WHC Responsive Repairs are categorised into four priority levels:

1.Emergency Repairswithin 4 hours

2.Urgent Repairswithin 24 hours

3.Routine Repairswithin 5 days

4.General Non-urgent repairswithin 14 days