About Repairs & Maintenance

The Women's Housing Company provides a comprehensive Property Services program including the delivery of Repairs and Maintenance, Planned Maintenance and Cyclical Maintenance.

We have tailored policies and procedures for managing our properties that reflect the needs of female tenants, including:

  • Buildings that accommodate women only
  • Prioritising women's need for privacy and security
  • Sensitive asset management such as:

                            - Prioritising communication with tenants when maintenance works are due to be conducted at their property or building

                            - Follow up with tenants to ensure completion and satisfaction with contractor service

                            - Property management tailored to the requirements of women as they age-in-place

                            - Highlighting the importance of privacy and safety for women to contractors and suppliers

Lodge a Repair Issue Now

Simply send an email to and tell us about your issue, Please include your contact details and the address of your property.

Reporting a Repair or Maintenance Issue

If a repair or maintenance issues arises during your tenancy you can contact the Property Services Team on (02) 9281 1764 between the hours of 9.00am - 4.30pm. To report an emergency repair after hours you can call 1300 556 057.

You can also lodge a request for repair by emailing Make sure you provide as much information as you can, including your contact details, the address of your property and the nature of the issue that you are reporting.