The Women’s Housing Company offices will be closed from 12pm on Wednesday December 24^th 2025 to 9am Monday January 5^th2026. Our out of hours service can be reached, for urgent repairs or tenancy/housing related issues, on 1300 556 057. Homelessness Support Services in South Western Sydney will remain open for referrals during this time.

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Tenancy Factsheets, Forms and Policies

Policies

Affordable Housing Policy

Approved Use of Surveillance Equipment Policy

Child Protection Policy

Complaints and Appeals Policy

Customer Rights and Responsibilities Policy

Customer Service Charter

Domestic and Family Violence Policy

Ending a Tenancy Policy

Keeping a Tenancy Policy

Rent and Non-Rent Arrears Policy

Rent Policy

Starting a Tenancy Policy

The Rental Property Policy

Transitional Housing Plus Policy

Factsheets

Appeals Factsheet

Being A Good Neighbour Factsheet

Block Meeting Factsheet

Calculating Your Rent Factsheet

Get Involved Factsheet

Living In A Leasehold Factsheet

Paying Your Rent Factsheet

Personal Information Factsheet

Tenancy Transfers Factsheet

Tenant Advisory Group (TAG) Factsheet

Water Usage Factsheet

Forms

Appeals Form

Application For A Pet

Application For Absence From Property

Application for Extended Stay of Visitors

Application for Rental Subsidy

Bond Payment Form

Centrelink Multiple Consent Form

Centrepay Deduction Authority – RENT

Complaints Form

Consent to Exchange Information

Household Member Details Form (Adult)

Household Member Details Form (Child)

Repayment Plan Form

Water Charges Payment Form

ACKNOWLEDGEMENT OF COUNTRY

The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.