TENANT ENGAGEMENT
TENANT
ENGAGEMENT

Tenant Engagement

Tenant and Community Engagement Strategy 2020-2024

As part of our new Strategic Plan 2020 -2025, the Women's Housing Company is proud to launch our new Tenant and Community Engagement Strategy 2020 -2024. The Strategy has been produced by Iceni Management Consultants in conjunction with tenants and staff and harnesses partnerships and community to strengthen capability, independence and tenancy sustainment.


Annual Tenant Satisfaction Survey

Our annual tenant satisfaction survey is now closed. A summary of our results are available here

The next survey will be commencing in March 2023. The feedback provided is completely confidential, and gives you, our tenants, an opportunity to provide us with open and honest feedback about our services.

The WHC engages the Community Housing Industry Association of NSW (CHIA NSW) to manage the survey on our behalf. CHIA sends all tenants a copy of the survey and a reply paid envelope to return your completed survey to CHIA NSW.

Your feedback is incredibly valuable to us and informs how we can improve our services in the future. Every year, we develop an action plan based on your feedback. Our 2022/23 Action Plan is here and is regularly monitored by our Tenant Advisory Group. 

If you have any issues, please email us at contact@womenshousingcompany.org or phone us on 1300 942 111.

Tenant Advisory Group (TAG)

The Tenant Advisory Group (TAG) is your platform to share information and experiences about WHC services.  It’s also a great way of upskilling and gaining confidence. We meet every two months at different locations and are always looking for new members!

Time

Dates

Location

RSVP

10am – 12pm

Thursday 15 December

Surry Hills

RSVP here. 

10am – 12pm

Wednesday 15 February 

Bankstown 

Details to come. 



Events and Activities

Activities and events are free to all Women’s Housing Company tenants, unless otherwise specified. No previous experience required; all materials and equipment provided.

Please contact us on 02 9281 1764 or contact@womenshousingcompany.org for more information or to register for any events and activities.